https://robobill.net/news.php Rustelekom LLC News en-us AWBS PHP RSS Feed Generator On 23:33 MSK time we detect massive network speed and availability downgrade. We re not aware about source of problem or any ETA. DC network engineers hard work on solving issue. Update: on 1:21 MSK time problem completely solved. https://robobill.net/news.php?viewnews=71 Mon, 16 Aug 2010 01:40:00 GMT Net Access Corporation Maintenance Notification _______________________________________________ Subject : MMU UPS Preventive Maintenance 08-07-2010 Date/Time : 8/7/2010 8:00:00 AM Trouble Ticket : 2469297 Creator : George Puglia Description ___________ On Saturday, August 7th, 2010, beginning at 8AM, Eaton/Powerware will be performing Preventive Maintenance on UPS5.B.MMU, UPS6.C.MMU, UPS7.B.MMU & UPS8.C.MMU. UPS's on power service B will be completed first, then the UPS's on service C will be done. We do not expect any interruptions in service during this maintenance. Net Access will be operating on generator power for the duration of the maintenance. Notification will be sent out at the start of the maintenace and upon completion. This maintenance is expected to take 6 to 8 hours. ___________ https://robobill.net/news.php?viewnews=70 Wed, 04 Aug 2010 10:10:00 GMT Dear Valued Customers, Because we are committed to providing the best hosting experience possible, we continuously improve our world-class infrastructures to give you the fastest and most secure network available. Network Upgrade We are proud to announce that we are in the process of upgrading the network hardware in our DCA2 data center located in McLean, VA. Next batch to be upgraded to BEN, to be performed on August 7th, 2010 from 10PM EST to 3AM EST. This upgrade will replace all Cisco 2924XL-EN switches with Cisco 2950G-48-EI switches and will provide you with the security and cost-effective performance of a dedicated back-end network. As is the case with our newest DCA3 data center in Springfield, VA, customers who order servers in DCA2 will now have their own dedicated VLAN and IP space they can use to communicate between their servers. Key Benefits There are many benefits of using a dedicated network for your servers. For example, there is a higher level of security for your data. Having a dedicated VLAN and subnet will prevent other customers from being able to access your data as it crosses the network, since all internal traffic is solely visible to your servers. In addition, a back-end network provides unmetered access for all communications between your servers within the internal network and will not be counted against your bandwidth allocation. This also results in enhanced quality of service since certain administrative tasks, such as backup, will not interfere with the front-end Internet traffic that forms the core of your business. Details & Support We anticipate a maximum of up to 30 minutes of downtime per switch. Once the upgrade is complete, we will notify you via email. If you have any questions or would like additional information, please feel free to get back to us using this support request. Once our network hardware upgrade is complete, FREE dedicated back-end network services will be available for your existing dedicated servers hosted in our DCA2 infrastructure. To request this complimentary back-end network service, simply open a new ticket (with the subject line "Add BEN") requesting back-end network services for your servers. https://robobill.net/news.php?viewnews=69 Tue, 03 Aug 2010 10:58:00 GMT Update: 12:30 - We do not see any problem anymore 11:20 Part of servers at DC Netdirekt.de not available. Affected servers ip's: 89.149.* 188.72.* No ETA given yet. https://robobill.net/news.php?viewnews=68 Tue, 27 Jul 2010 12:26:00 GMT 13:00 Part of servers at DC Netdirekt.de not available. Affected servers ip's: 89.149.* 188.72.* No ETA given yet. Update: Most servers was restored on 15.00 At this time - 18:00 all servers working fine. https://robobill.net/news.php?viewnews=67 Fri, 23 Jul 2010 18:32:00 GMT From today night part of Luxembourg DC is down due to massie power issue. No ETA published yet. https://robobill.net/news.php?viewnews=66 Sat, 10 Jul 2010 15:16:00 GMT Как это вышло? Очень просто! С 3 июля 2010 года для серверов в датацентрах Netdirekt.de и Leaseweb.com контрольная панель Directadmin устанавливается бесплатно как для новых клиентов так и для существующих. Наши клиенты оплачивали 61 сервер с установленной контрольной панелью Directadmin. Каждая ежемесячная лицензия стоила 14.95 долларов. Теперь она стала бесплатной и каждый клиент за год сэкономит 179,4 доллара. Итого наши текущие клиенты получили дополнительную скидку 179,4 доллара * 61 сервер = 10943,4 долларов за год. Если у вас есть сервер в датацентрах Netdirekt.de и Leaseweb.com с установленной панелью Directadmin и цена на нее не изменилась, пожалуйста, обратитесь в департамент биллинга чтобы исправить эту ошибку. https://robobill.net/news.php?viewnews=65 Sat, 03 Jul 2010 16:48:00 GMT Dear valued customers, LeaseWeb would like to inform you of the cause of a brief electrical outage on 30 June 2010, which affected some LeaseWeb customers. The data center, EvoSwitch, investigates if a brief emergency maintenance window is needed early Friday morning to permanently fix the problem. At this point we do not know whether this emergency window will cause an impact on your server(s). We will send you a follow-up email later today with additional information. Please review these emails carefully. As always, if you have any additional questions, after reviewing this email, please contact us. On 30 June 2010, between the hours of 00:00 and 01:00 Central European Summer Time (GMT+2), some LeaseWeb customers experienced brief power interruptions to their servers due to a fault in the data center UPS power network, which provides emergency backup power in the event of a mains outage. The power fault affected only some LeaseWeb customers in Halls 3 and 4 of the EvoSwitch data center. Further investigation by data center engineers indicates an emergency window might be required to permanently resolve the situation. This maintenance window will commence 2 July 2010 at 04:00 Central European Time (GMT+2). We do not know yet, if the emergency window will cause any downtime for your server(s). Data center engineers are still testing solutions designed to eliminate any impact on LeaseWeb customers. It is their intention to correct the electrical problem at the data center without any customer issues. However, we alerting you now to the possibility of a brief power interruption during the emergency window. LeaseWeb will send a follow-up email today to all affected LeaseWeb customers receiving this email, informing each customer of the likelihood of a power interruption during the emergency window. LeaseWeb has taken these steps to allow LeaseWeb customers, who potentially might be affected by this emergency window to take the appropriate precautions. At the present time, we advise you to have your server support staff on standby during this emergency window to deal with any server issues. Customers provisioned with dual power feeds will not experience any power interruptions during this emergency window. LeaseWeb will have extra engineers available in the data center to manage any customer incidents, including "remote hands" service. Please contact us, for any issues relating to this maintenance interval. Current information will be posted at noc.leaseweb.com/network.php. Further details regarding this incident will be provided to interested customers at a later date upon request. LeaseWeb is committed to providing its customers with the most reliable, secure, and efficient hosting solutions to meet their requirements. We appreciate your patience and understanding throughout this matter. https://robobill.net/news.php?viewnews=64 Thu, 01 Jul 2010 13:37:00 GMT The majority of our servers and services are back online, and our staff is continuing to work on issues related to the outage. If you have a ticket within our system it WILL BE RESPONDED TO, but it may take some time. If your system is still not back online by 27 May 02:30 MSK time, please update any ticket you have made, or please create a ticket for us. We do plan to have a major update within the next hour about where the DataCenter stands. Thank you for your patience while we continue to minimize your downtime. https://robobill.net/news.php?viewnews=63 Thu, 27 May 2010 00:21:00 GMT Part of server at Netdirekt.de unreachable from 03:02 MSK time. DC techs aware about problem and working on it. No ETA provided yet. At 03:53 MSK time problem solved. https://robobill.net/news.php?viewnews=60 Sun, 11 Apr 2010 04:01:00 GMT Dear Customers! Luxembourg and Switzerland DC down for about 1 hour now. We have not any information about when DC's will restored but we monitor situation and DC's tech hard work on issue. https://robobill.net/news.php?viewnews=59 Mon, 22 Mar 2010 17:56:00 GMT From 14:10 part of Netdirekt.de servers lost connectivity to most destination. DC tech aware about issue and work on it. Update 14:35 - Problem solved https://robobill.net/news.php?viewnews=58 Thu, 11 Mar 2010 14:34:00 GMT From about 20:30 at Moscow time DC Netdirekt.de has a problem with network connectivity. https://robobill.net/news.php?viewnews=57 Mon, 08 Mar 2010 21:00:00 GMT Dear customers Subnet 78.159.112.* under DDOS attack at Netdirekt.de DC. Please be patience, DC tech working on issue. https://robobill.net/news.php?viewnews=56 Wed, 30 Dec 2009 22:11:00 GMT Dec 11, 2009 07:50 EST DCA2 Datacenter Power Charles Main line power has failed at our DCA2 location and we are now running on backup generator power. The transfer from main line power to generator was flawless and we don't expect any downtime as a result. We will keep you updated as we receive more information from the local utility service. Dec 11, 2009 08:09 EST DCA2 Datacenter Power Charles Main line power has failed at our DCA2 location and we are now running on backup generator power. The transfer from main line power to generator was flawless for all rooms except our G room. If you server is located in our G room your services may be interrupted until the power situation is fixed. (Server names starting with SLS-G will not have power) We will keep you updated as we receive more information from the local utility service and when we can restore emergency power to the G room. Please check http://nsssc.superb.net/status/corenet.php for further updates. https://robobill.net/news.php?viewnews=55 Fri, 11 Dec 2009 16:26:00 GMT Dear customers. We could see that from 08:16 MSK time ll servers which hostname begin from A not reachable. We are not aware about about time when problem will solved but we are monitor issue and we in touch to DC. Updated on 16:18 - All server restored and reachable from now. Уважаемые господа С 8:16 по Московскому времени серверы в ДЦ Люксембурга в стойке А недоступны из сети интернет. Мы пока не знаем о времени решения проблемы но, мы мониторим ситуацию и находимся в контакте с техниками датацентра. Обновлено в 16:18 - Все серверы работают нормально. https://robobill.net/news.php?viewnews=54 Fri, 23 Oct 2009 14:47:00 GMT Netdtirekt.de network connectivity problem Within a past 25 minutes DC experience problem with network connectivity from/to most destination. We have not any information what happen and when problem will solved. https://robobill.net/news.php?viewnews=53 Wed, 23 Sep 2009 20:17:00 GMT https://robobill.net/news.php?viewnews=52 Thu, 17 Sep 2009 01:25:00 GMT In a continuing effort to improve our systems we are planning an upgrade that will increase the capacity of our networks. This upgrade will be performed in a maintenance window starting on Wednesday September 09th, 2009 up to Thursday September 10th, 2009. We anticipate an individual disruption in service for all servers in the range 'J'. During this maintenance window, you will experience an interruption in service while we complete the maintenance activities; the individual interruption is expected to be less than two hours however, due to the complexity of the work, your downtime may be longer (up to approximately five hours) as this is a relatively complex upgrade. https://robobill.net/news.php?viewnews=51 Wed, 09 Sep 2009 17:27:00 GMT From about 13:10 MSD time A rack unreachable due to power failure. DC tech aware about issue and hard work on it. No ETA available at this time yet. Update: On 14:30 Moscow time problem resolved. https://robobill.net/news.php?viewnews=50 Wed, 02 Sep 2009 14:59:00 GMT Within a list few hours, part of servers in DCA2 experience network problem. DC tech aware about issue and they work on it. https://robobill.net/news.php?viewnews=49 Wed, 29 Jul 2009 16:11:00 GMT BURSTNET Maintenance/Upgrade Advisory - Tuesday, July 14th, 2009 - 7AM-5PM EST WINDOW<br /><br /> https://robobill.net/news.php?viewnews=48 Tue, 14 Jul 2009 17:18:00 GMT Dear Customers, Beginning on 08.06.2009 ~08:30 CEST, we will change the Network Hardware serving a DataCenter Room. Affected Routers: 89.149.218.9 - 89.149.218.10 89.149.218.21 - 89.149.218.22 The above mentioned IPs will appear when you do a traceroute to your Server. The Downtime will be ~10-20 min. The new Hardware has a total uplink Capacity of 20G (2*10G) to our core Infrastructure. This will allow us to satisfy the increasing demand of Bandwith. https://robobill.net/news.php?viewnews=47 Mon, 08 Jun 2009 17:55:00 GMT Dear Sir's/Madam's, Due to switch failure all servers under subnet 89.149.244.xxx lost connectivity to/from internet. DC staff team already work in issue but we have not any ETA yet. At this time servers died for around 30 minutes. Update: Most of servers now online. Downtime took about 3 hours https://robobill.net/news.php?viewnews=46 Sat, 11 Apr 2009 02:56:00 GMT Within a planned maintenance period few servers lost connection to network (about 5 servers in total). DC tech informed and they investigate now what happen. Update: Now all servers restored. Servers was unreachable within about 1.3 hour. https://robobill.net/news.php?viewnews=45 Sat, 29 Nov 2008 17:28:00 GMT Due to maintenance couple of servers with ip's: 89-149-254.xxx will moved to another rack on 25 Sep after 18:00 MSK time. No your intervention required. Planned downtime is around 15-20 minute.<br> Ð https://robobill.net/news.php?viewnews=44 Tue, 23 Sep 2008 15:48:00 GMT Again part of servers lost of power. Likely, now only 7 servers affected and except 2 all now online. https://robobill.net/news.php?viewnews=43 Sun, 13 Jul 2008 09:59:00 GMT Cite: Our office building is performing maintenance and replacing transformers.We are currently running on our backup generator.We are expecting the building work to be completed in next 6 hours; and we will switch back to our normal power.This is not going to affect any customer's servers and everything is running smoothly. While switching between normal and generator power, power was lost in part of the G room. Technicians are investigating and working as quickly as possible to restore power. Please standby for further information. https://robobill.net/news.php?viewnews=42 Sat, 12 Jul 2008 14:52:00 GMT At the moment DC Leaseweb experience some troubles in (part of) our network at location EasyNet. No ETA given yet. https://robobill.net/news.php?viewnews=41 Tue, 08 Jul 2008 15:17:00 GMT Currently, DC Leaseweb experience problem with large DDOS. As result few server in this DC not available. ETA not given yet. Look as DDOS problem resolved and now all servers accessible. https://robobill.net/news.php?viewnews=40 Thu, 03 Jul 2008 21:54:00 GMT Сегодня, был атакован один из серверов размешенных в ДЦ. В результате, с 12-46 до 13-39 часть серверов в ДЦ была недоступна из за перегрузки сетевого оборудования запросами. Атакованный сервер был отключен от сети и проблема с доступом для остальных серверов была решена. Время простоя составило около 1 часа. https://robobill.net/news.php?viewnews=38 Sun, 08 Jun 2008 16:09:00 GMT Ñ https://robobill.net/news.php?viewnews=39 Sun, 08 Jun 2008 01:30:00 GMT С 3-30 до 4-30 по Московскому времени 4 июня будут проводиться работы по переключению сетевого обрудование на новое более совершенное. Ожидаемое времяпростоя - около 20 минут. https://robobill.net/news.php?viewnews=37 Tue, 03 Jun 2008 23:19:00 GMT Работы закончены досрочно. Время простоя составило 45-60 минут. https://robobill.net/news.php?viewnews=36 Sun, 01 Jun 2008 18:58:00 GMT В данный момент ведутся плановые работы в ДЦ в Чехии по обновлению ПО на граничных роутерах и свичах. Плановое время простоя 3 часа. https://robobill.net/news.php?viewnews=35 Sun, 01 Jun 2008 17:31:00 GMT Сотрудники датацентра выполнили ручное сканирование жесткого диска и в данный момент сервер работает в нормальном режиме. Потерь данных не обнаружено. К сожалению, на то чтобы выполнить простейшую операцию у сотрудников датацентра ушло более 16 часов. https://robobill.net/news.php?viewnews=34 Fri, 30 May 2008 12:47:00 GMT На сервере Gamma обнаружены проблемы с жестким диском что требует отключения сервера и запуска fsck (скандиска) что может потребовать от 30 минут до 1.5 часов. О завершении операции будет объявлено отдельно. https://robobill.net/news.php?viewnews=33 Thu, 29 May 2008 21:21:00 GMT В связи с необходимостью выяснить причины нестабильность работы сети в последнее время, сегодня проводятся работы по тестированию различных сегментов сетевого оборудования. В связи с этим возможны кратковременная недоступность серверов или потери пакетов. https://robobill.net/news.php?viewnews=32 Sun, 25 May 2008 13:17:00 GMT Вышедшее из строя оборудование заменено и ДЦ работает в нормальном режиме. Общее время простоя составило около 2 часов. https://robobill.net/news.php?viewnews=31 Fri, 23 May 2008 01:29:00 GMT О времени замены вышедшего из строя оборудования пока ничего не известно. Об актуальном состоянии сервисов вы можете узнать на https://robodesk.biz/status.php где ведется мониторинг в реальном масштабе времени (поминутно). https://robobill.net/news.php?viewnews=30 Fri, 23 May 2008 00:18:00 GMT Проблемы в датацентре успешно разрешены. https://robobill.net/news.php?viewnews=29 Tue, 20 May 2008 16:05:00 GMT В течение последних 4 часов датацентр Netdirekt.de испытывает проблемы с доступностью с разных направлений для части серверов. Техники дата-центра работают над устранением проблемы. О времени завершения работ пока ничего не известно. https://robobill.net/news.php?viewnews=28 Tue, 20 May 2008 15:12:00 GMT Все вопросы с работой сервера Delta решены успешно. Потерь данных нет, обновлены версии O/S, PHP, Apache, внедрена система кеширования. Спасибо за понимание и терпение. https://robobill.net/news.php?viewnews=27 Sat, 10 May 2008 11:11:00 GMT Уважаемые господа! В связи с потерей одной из системных директорий на жестком диске невозможно восстановить работу сервера в обычном режиме. Поэтому было принято решение об установке нового жесткого диска и переносе данных со старого диска на новый. Ориентировочно работы займут около 12 часов или меньше. Приносим свои извинения за простой ваших сайтов. С уважением Техподдержка https://robobill.net/news.php?viewnews=26 Thu, 08 May 2008 09:29:00 GMT Dear visitor! We are glad inform you that O/S Centos 5.1 and Fedora FC8 now available at Netdirekt.de for free from today! https://robobill.net/news.php?viewnews=25 Wed, 26 Mar 2008 23:20:00 GMT С 02:22 MSK дата-центр в Люксемьурге недоступен. О времени исправления ситуации пока ничего не известно. https://robobill.net/news.php?viewnews=24 Mon, 04 Feb 2008 02:45:00 GMT Около 7 часов утра по московскому времени в виду отключения питания в двух команатах ДЦ оказались сервер в них оказались обесточенными. Усилиями инженеров ДЦ питание в 12:30 восстановлено https://robobill.net/news.php?viewnews=23 Sun, 03 Feb 2008 12:26:00 GMT Примерно с 00:00 по московскому времени ДЦ и все серверы стали недоступны. Пока нет информации когда работа ДЦ восстановится. https://robobill.net/news.php?viewnews=22 Fri, 01 Feb 2008 00:18:00 GMT Как выяснилось произошло отключение питания части серверов в связи с чем они были недоступны в течение 1-3 часов. Отключением было жестким поэтому возможны потери данных. Просим проверить серверы на наличие поверждений. We've get explanation from tech that power issue happen and for this reason part of servers lost power and was down within a 1-3 hours. Data lost is possible so kindly please verify data integrity on your servers. https://robobill.net/news.php?viewnews=21 Wed, 30 Jan 2008 20:18:00 GMT Примерно с 16:30 по московскому времени часть серверов (общим числом 5 штук) в ДЦ hopone.net (EAST) недоступна. Инженеры ДЦ работают над проблемой. Никаких сроков по окончанию работ пока не указано. Вы можете следить за развитием ситуации по адресу: http://nsssc.superb.net/status/corenet.php Approximately from 13:30 GMT time some of our servers under DC hopone.net (EAST) inaccessible. 5 servers affected. No ETA announce yet. You may monitor further announce at this addresss: http://nsssc.superb.net/status/corenet.php https://robobill.net/news.php?viewnews=20 Wed, 30 Jan 2008 18:03:00 GMT Примерно с 22 часов по Московскому времени дата-цент рподвергается массивной распределенной DDOS. Работы по ее отражению ведутся. https://robobill.net/news.php?viewnews=19 Mon, 28 Jan 2008 04:15:00 GMT https://robobill.net/news.php?viewnews=18 Thu, 06 Dec 2007 07:31:00 GMT https://robobill.net/news.php?viewnews=17 Sun, 25 Nov 2007 03:21:00 GMT https://robobill.net/news.php?viewnews=16 Sun, 25 Nov 2007 01:03:00 GMT https://robobill.net/news.php?viewnews=15 Sat, 24 Nov 2007 19:09:00 GMT https://robobill.net/news.php?viewnews=14 Sun, 18 Nov 2007 01:57:00 GMT